Shipping policy

We ship to customers in the United States, and 27 other countries around the world.

Please allow for 48 hours after completing your payment for us to process your order. If the order happens on Friday after 9am (GMT-6), it will be processed on the coming Monday.

You have 12 hours after completing your payment to request for an order to be cancelled prior to dispatch. Once the order has been dispatched, you will have to go through our return policy.

Shipping Times:

United States: 7-12 business days
United Kingdom: 7-12 business days
Australia:  8-12 business days
Canada: 8-12 business days
Europe: 10-14 business days
The Rest of the World: 10-14 business days

Customs Delay/3rd Party Logistics Delay
CosmoCity is not responsible for delays caused by customs, postal services, or other third parties. Please note that international orders may experience delays due to customs processing, which are outside of our control. Delivery time frames are only estimates on past shipments. These policies are governed by the laws of United States of America, Wyoming.